1 reviews | Active since Nov 2010
Bad Customer Service
<p>I took my phone in for a fix. The shop opened at 09:05 instead of 09:00. I stood and waited. My screen was not fixed properly, After taking it in for a fix the screen has since been coming up. I took it back in twice after and one the second count they promised to call me to bring it in once the part arrives from CPT. Still no call since! Related reference Smartlab Job Out Card: Q1SA062799 </p>
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Kindly note your query has been escalated to our voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team