hM
hazel M
1 reviews | Active since Nov 2016
30 May 2022, 16:36
Bad choice!!!
I upgraded my cell phone contract in January 2022 and was told Sumsung is a good phone. I have never had a Samsung before so I was clueless. I took the with the Samsung A32. I am so sorry to say it was the worst decision EVER. Now I am stuck with this phone for the next 24 months and want to cry!!!. I use the phone for my work emails and it's a total nightmare. . I have always had phones that were fast actually instant to the touch... This one continuously stalls for everything..it goes slower than a snails pace literally...eg opening an attachment, opening and app, making a phone call , attempting to text, ect...I was told the other A32s are all fine , except the one I have ...MY LUCK !!!
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Replies (1)Samsung South Africa's replyOfficial
30 May 2022, 16:38 Good day Hazel,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;JL
Samsung South Africa's reply30 May 2022, 16:38
Official
Good day Hazel,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;JL
