Bad Bad Service

Call was a logged by Game store in George regarding Samsung washing machine i purchased tbere started leaking they claimed Game gave them wrong numbers and they couldn't reach us. Samsung failed to vall Vame back 3 full weeks and mu complaint is still not sorted and they have the nerve to tell me and my husband we should call PJ appliance to come check fault i took week off work to wait for someone... Rhaaaaa bad service I will never purchase any of their brands again