BAD BAD SERVICE

<p>My husband phoned Samsung Cape Town last week in connection with our television set. He received a referance number and they told him a technician will phone him back. A week later and he's still waiting. He phoned them again today and the same story. All our appliances and phones are Samsung. Is this customer care? Really Samsung!!In the meantime we're without a television. I will think twice before we buy a Samsung again. The ref no they gave is ********** 200. I'm also in customer care and I've never experienced something like this. </p>