PH
Peter H
1 reviews | Active since Apr 2015
30 Apr 2015, 08:59
BAD ATTITUDE AND SAMSUNG CELL STILL NOT WORKING
Purchased a NOTE 4 cash from Samsung in Eastgate in November 2014. has given problems since day one with not receiving anything via data unless switched off and back on again. Was returned to Samsung 18 March 2015 and they assessed and say nothing is wrong.<br> Called Eastgate and was told i need to book in again. Advised that this is a work phone and would need a loan unit until repaired or replaced.<br> Tanya gave me attitude and told me this is not possible, i was given \ag and damn"and then just send the paperwork through to the email and she will see!!!<br> Well its now 10 days later and no answer..."""
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Replies (1)Samsung South Africa's replyOfficial
30 Apr 2015, 09:43Hello Peter.JB,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
Samsung South Africa's reply30 Apr 2015, 09:43
Official
Hello Peter.JB,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
