MW
Mark W

1 reviews | Active since Dec 2012

11 Sept 2015, 08:36

Bad Attitude and Poor service

It takes 3 weeks to repair a phone, no one gets back to you. If you call you hold on forever and never get a response.<br> <br> Time to upgrade to an Iphone ... Samsung service is useless

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply11 Sept 2015, 17:22
Official
Hello Mark Wainwright,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards
Samsung SA