BAD ATER SALES SERVICE

i have been with samsung for almost 4 years now. i had numerous top model phones from them as they came out i bought them cash. i now have lost my s4 due to screen damage, i had it repaired by a local somali cellphone store but it was not the same so i gave it away and started using my galaxy tab 3 7inch 3g and wifi. right now my problem is that this tab also went under the process of having its screens glass shattered by an unfortuanate event. i went to somerset west dion wired store where there is a authorised samsung counter for repairs. the guy however quoted me R2000+ to repair my tablets screen. this is insane and in the same breath he told me to go to the somali cell shops and have it fixed for cheaper, they quote me R750 to repair. How is this in all possible for them to be cheaper then my manufacturer. after being a loyal customer one would expect better service. i have also sent numerous emails to samsung without any succes as to why it is so unaffordable to replace your screen. we pay alot of money for your products and gets treated like **** with after sales service. #unacceptable