LP
Lennis P
1 reviews | Active since Apr 2021
20 Jul 2022, 06:02
Bad after sales service Samsung
I wrote a review on 14 July regarding bad after sales service of my Samsang Appliance. Got an email apologizing for the inconvenience that's all.
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Replies (2)
Samsung South Africa's replyOfficial
20 Jul 2022, 08:08Good day Lennis ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply20 Jul 2022, 08:08
Official
Good day Lennis ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's replyOfficial
20 Jul 2022, 08:23Your query has been escalated, please wait for feedback. We will inform you once it has been resolved .^NM
Samsung South Africa's reply20 Jul 2022, 08:23
Official
Your query has been escalated, please wait for feedback. We will inform you once it has been resolved .^NM