Bad After Sales Service

<p>A DeskJet user in the past, I decided to go for a more expensive (approx. R8000) Laser printer, being assured that the quality was better than a DeskJet, and Samsung better than any other brand.</p> <p> </p> <p>The printer was problematic from the start and within the first two weeks spat out blank pages. Over the next 2 years I reported it, took it in numerous times, had the Sales Manager himself come to the house (and he made matters worse!), just to be told it had to be sent in to the same depot which was never able to sort out the peroblems in the first place. Now the machine is out of warranty and Samsung want to charge me almost R2000 to repair!</p> <p> </p> <p>Guess what ... I'm buying a HP Deskjet once again. The quality was far better than the Samsung Laser </p>