ME
Mabel E

1 reviews | Active since Aug 2019

01 Mar 2024, 09:39

Bad After Market Service

I have been trying to get someone to assist me to get my dishwasher fixed but they just don't seem to care to assist me. I keep on calling them and they keep on saying that they will get back to me and never do. I am at a point where is am to scared to sent in the dishwasher because I am scared that I might not get it back.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply01 Mar 2024, 09:40
Official
Good day Mabel
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
SamsungZA
:^NM