DN
Debra Ngabi-Brooks

1 reviews | Active since Aug 2010

05 Dec 2015, 23:23

awesome service

Forgot to post this last week. Visited for my free screen replacement on my S4. Told them it was extremely urgent as my whole life was in that phone and would feel helpless and incapacitated if i left it behind. They replaced whilst i waited. didnt mind the 3 hr wait for getting my phone back as good as new. But must say that was an excruciating 3 hr without my phone! Hopefully next time it can be done in 1 hr! Can i get a discount on my S3 mini screen? Please? I will be totally loyal!<br>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply06 Dec 2015, 11:33
Official
Hello DebbiB,

This is to acknowledge receipt of your complaint.

Kindly note the query escalated to our Voice of Customer team under reference number:***.

A senior customer service executive will contact you for further interaction.


Regards
Samsung Team