ZE
Zahid E
1 reviews | Active since Sept 2018
05 May 2019, 19:34
Awaiting Samsung Galaxy buds!
I claimed my Galaxy buds on the 25th of April and haven't received them yet nor have I received any feedback from Samsung consultants. Furthermore I called the call center this evening and the consultant said she will call be back soon . She failed to mention how soon!
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
05 May 2019, 19:38Good day Oliver
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^JS
SamsungSA:^JS
Samsung South Africa's reply05 May 2019, 19:38
Official
Good day Oliver
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^JS
SamsungSA:^JS
ZE
Zahid E's updateReviewer Update
05 May 2019, 19:44My name is Zahid and not Oliver!!!
ZE
Zahid E's update05 May 2019, 19:44
Reviewer Update
My name is Zahid and not Oliver!!!
Samsung South Africa's replyOfficial
06 May 2019, 19:07Good day Zahid
Herewith your reference number:
***
SamsungSA:^JL
Samsung South Africa's reply06 May 2019, 19:07
Official
Good day Zahid
Herewith your reference number:
***
SamsungSA:^JL