LK
Leon K
1 reviews | Active since Sept 2017
06 Apr 2021, 08:36
Await free gifts
Good day, bought a samsung s21 on 3 March 2021. Still awaiting the free gifts. Everytime we contact you, you advise 7 to 14 days for delivery. How long must we still wait. Claim nr ***KO.
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Samsung South Africa's replyOfficial
06 Apr 2021, 08:45Good morning Leon,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply06 Apr 2021, 08:45
Official
Good morning Leon,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS