AL
Adri L
1 reviews | Active since Aug 2013
11 Mar 2016, 12:46
Avoid Samsung Care Centre Century City
Went into the Samsung Century City \Care Centre\" for a simply screen repair on a quiet Monday morning. Waited nearly a hour before being helped by staff that were clearly demoralized and complaining about staff shortages. Poor service. Choose another store for repairs. "
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Replies (1)
Samsung South Africa's replyOfficial
11 Mar 2016, 13:50Hello Winter03,
Good day Adri
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Adri
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Samsung South Africa's reply11 Mar 2016, 13:50
Official
Hello Winter03,
Good day Adri
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Adri
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA