RS
Ronald S
1 reviews | Active since Aug 2021
06 Mar 2023, 13:01
AVOID SAMSUNG
Please never ever buy anything on line from Samsung. They promise a 5 - 7 day turnaround time for your delivery, yet after this period you phone in and find that the product has still not even been dispatched or shipped. They also do not have a warehouse in Cape Town, so anyone ordering from Vape Town, must wait for the product from Jhb or Durban. Takealot online makes Samsung online look like SAMSUNG are still in the dark ages. PATHETIC, PATHETIC SERVICE from what is supposed to be a Large Household name. I will never ever buy a SAMSUNG PRODUCT AGAIN
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Samsung South Africa's replyOfficial
06 Mar 2023, 13:03Good day Ronald
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply06 Mar 2023, 13:03
Official
Good day Ronald
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM