TS
Thando S

1 reviews | Active since Feb 2022

16 Sept 2024, 08:12

Avoid online purchases

they dont deliver and you never get a refund. you will have managers calling and promising you ur money back but nothing. ******* company

0
Replies (3)
Samsung South Africa
Samsung South Africa's reply16 Sept 2024, 08:14
Official
Good day Thando

 Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
  
 We have noted your concerns, and we are currently investigating the matter further. 
  
 Your complaint has been assigned to our escalations department and we will be in contact with you. 
  
 Kind Regards, 
 Samsung ZA
 ^NM 

TS
Thando S's update16 Sept 2024, 08:19
Reviewer Update
dont even bother u did it before and was promised my money back 2 weeks ago. you're just a ******* company and will go to all social media platforms with this
Samsung South Africa
Samsung South Africa's reply16 Sept 2024, 09:11
Official
Thank you for posting your comment
 
Your concerns have been duly noted
 
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you. 
 
Thank you for your patience and understanding. 

Kind Regards,
SamsungZA
^NM