TS
Thando S
1 reviews | Active since Feb 2022
16 Sept 2024, 08:12
Avoid online purchases
they dont deliver and you never get a refund. you will have managers calling and promising you ur money back but nothing. ******* company
Helpful (0)
Replies (3)0
Replies (3)Samsung South Africa's replyOfficial
16 Sept 2024, 08:14Good day Thando
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply16 Sept 2024, 08:14
Official
Good day Thando
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
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Thando S's updateReviewer Update
16 Sept 2024, 08:19dont even bother u did it before and was promised my money back 2 weeks ago. you're just a ******* company and will go to all social media platforms with this
TS
Thando S's update16 Sept 2024, 08:19
Reviewer Update
dont even bother u did it before and was promised my money back 2 weeks ago. you're just a ******* company and will go to all social media platforms with this
Samsung South Africa's replyOfficial
16 Sept 2024, 09:11Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
^NM
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply16 Sept 2024, 09:11
Official
Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
^NM
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
^NM
