1 reviews | Active since Mar 2025
*AVOID*** EXPENSIVE C*AP IS WHAT YOU BUYING
Guys be careful, samsung is no longer the same. Products have become like the techno phones only thing is it's expensive **** instead of cheap ****... their customer service team are useless with absolutely no customer experience and have no idea how to de escalate a situation instead make it worse... they **** you out of your money tell you something is wrong with the phone when it is not actually the error. Charge you excess amounts of money to fix an error that was not actually the error and best is my device was 1 month out of warranty and it gave in... they told me I need to replace my screen R11k, I told them my screen is fine and went to cellucity to be told it was indeed my battery causing all my issues. How they win is they still take R250 from you to evaluate the phone even though they hoping to ***** more money from you...
Honestly it so sad I used to love samsung.... crazy about them but as of today you have lost all my business and trust in this brand..
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM