ATROCIOUS SERVICE FROM SAMSUNG, BREACH OF CONTRACT

After damaging my Samsung Galaxy S4, I contacted Samsung and ADH and asked if the phone would be fixed under Warranty. After giving the serial number, I was told the phone would be repaired under warranty several times. I took my Samsung Galaxy S4 in for a repair at Mornignside Samsung Care Centre. <br> I was told at the centre that the phone would be repaired for free and was issued a Receipt stating that the phone would be repaired under Warranty.<br> <br> Subsequently I received an email that the device would not be repaired under warranty.<br> <br> It is completely unacceptable for Samsung Staff to give me incorrect information on the phone.<br> Additionally it is completely unacceptable for the staff at the Samsung Care Centre to tell me that my phone will be repaired under warranty, to take in my phone and issue me a receipt saying that the phone will be repaired under warranty and then subsequently change its mind. The invoice issued is binding and Samsung cannot simply change its mind.<br> <br> Addtionally Shaun from ADH was unapologetic and rude.<br> It is unprofessional and the only acceptable course of action is for Samsungto repair the phone under Warranty as agreed