Atrocious customer service

<p>took my Samsung S6 in for screen repairs and was told it would take between 3-5 working days, a week and a half later I still have not received my mobile device ... In addition to that I have tried to contact the technical department numerous times and not once have I received a reply or feed back ... This is also not the first time I received disgusting service from Samsung Repairs Center... A year ago it took in my galaxy S5 for screen repairs and that took close to 3 months before I got my device back, same situation happened I tried contacting them and not once did I receive the help I asked for ... So I highly recommend that no uses the Samsung Repair Center on 14th Avenue </p>