GS
Goodman S
1 reviews | Active since Jan 2023
09 Jan 2023, 16:17
Arrogant and ****** Samsung SA
Hello I bought a Samsung cellphone 📱 at the end of June 2022 by the end of December 2022 the phone started to show message saying the phone is over heating and it closes apps automatically
I called Samsung SA to report and get help due to factory faulty phone
All I got is very bad ,arrogant service and I was taken like a joke just because I'm a black man who doesn't know consumer rights, and Samsung is violenting my consumer rights
Samsung SA is very ****** and arrogant
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
09 Jan 2023, 16:18Good day Goodman,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply09 Jan 2023, 16:18
Official
Good day Goodman,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
GS
Samsung SA undermine me just because I'm a black man who doesn't know his consumer rights and who can't raise the matter with consumer protection act and icasa
This phone is a hazard to me and my family because it may explode due to over heating
Samsung must replace this phone 📱 before it explode and harm me and my family
Goodman S's updateReviewer Update
11 Jan 2023, 00:34Samsung SA undermine me just because I'm a black man who doesn't know his consumer rights and who can't raise the matter with consumer protection act and icasa
This phone is a hazard to me and my family because it may explode due to over heating
Samsung must replace this phone 📱 before it explode and harm me and my family
GS
Goodman S's update11 Jan 2023, 00:34
Reviewer Update
Samsung SA undermine me just because I'm a black man who doesn't know his consumer rights and who can't raise the matter with consumer protection act and icasa
This phone is a hazard to me and my family because it may explode due to over heating
Samsung must replace this phone 📱 before it explode and harm me and my family