SD
Slindile Dlakana-Jele
1 reviews | Active since Mar 2023
01 Mar 2023, 12:46
Appalling service at SAMSUNG EASTGATE
SAMSUNG EASTGATE JOHANNESBURG The service there is appalling, the staff ignore customers and are constantly on their phones or playing with their colleagues, there's a lady in the front desk that always start by saying to all customers "you don't listen" she is so rude, I really wish that COVID could come back and that store shuts for good.
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Samsung South Africa's replyOfficial
01 Mar 2023, 12:47Good day Slindile,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply01 Mar 2023, 12:47
Official
Good day Slindile,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM