Appalling Service

I received a Samsung Galaxy S5 Mini with my upgrade. The phone has given me problems from the start. The reception is of the worst kind, constantly dropping calls, then the camera did not work and the phone seems to switch on and off on its own. When I queried this with the MTN Willowbride branch, I was told to go directly to the Samsung store in Tygervalley. Samsung restored the factory settings, and for a while the phone worked fine (apart from the bad reception).<br> <br> About a week ago, the phone's media, as in the ring tones, as well as the clock stopped working. I again went to Samsung in Tygervalley where I was informed that they can do a software restore again. Upon explaining that the phone has been faulty from the start and that I am disappointed in the quality of my Samsung <div><br></div><div><em>(Supplier name changed from Mtn to Samsung South Africa by hellopeter.com)</em></div>