LB
Lushenne B

1 reviews | Active since Jul 2020

16 Aug 2020, 15:26

Anything but SAMSUNG. They don’t honour their warranty.

Never eeeever Samsung again! Almost 2 months now since my fridge broke for the exact same reason while still in its warranty period. They simply don’t care. Terrible service. Will never buy a Samsung product again due to this.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply16 Aug 2020, 15:32
Official
Good day Lushenne,

We have noted your concerns and your query has been escalated to our Voice of Customer team. 

We apologize for the inconvenience caused.
  
A senior customer service executive will contact you with further advice on this matter. 
 
Regards,
SamsungSA: 
CK