MH
Marli H
1 reviews | Active since Apr 2013
06 Mar 2016, 17:41
Annoyed with the phones
Hi, I am really upset with Samsung. I moved from I phone to Samsung because all of my friends spoke so highly of the S series.<br> <br> I got the S5 last year. Since then, my microphone software had to be updated 3 times. I tried to speak on the phone just now and the same thing is happening again. I don't have time to go and book my phone in every single time ! I am so over this. <br> <br> This is the 3rd time !!! <br> <br> Please let me what must I do, because I am not going to be without a phone again for 2 Weeks.
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Replies (1)0
Replies (1)Samsung South Africa's replyOfficial
07 Mar 2016, 09:00Hello @wantgoodservice,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. On the Ref number ***
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. On the Ref number ***
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
Samsung South Africa's reply07 Mar 2016, 09:00
Official
Hello @wantgoodservice,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. On the Ref number ***
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. On the Ref number ***
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
