MH
Marli H

1 reviews | Active since Apr 2013

06 Mar 2016, 17:41

Annoyed with the phones

Hi, I am really upset with Samsung. I moved from I phone to Samsung because all of my friends spoke so highly of the S series.<br> <br> I got the S5 last year. Since then, my microphone software had to be updated 3 times. I tried to speak on the phone just now and the same thing is happening again. I don't have time to go and book my phone in every single time ! I am so over this. <br> <br> This is the 3rd time !!! <br> <br> Please let me what must I do, because I am not going to be without a phone again for 2 Weeks.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply07 Mar 2016, 09:00
Official
Hello @wantgoodservice,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail. On the Ref number ***

We have escalated the matter and feedback will be provided to you soon.

Regards

Samsung S.A