lL
lindy L

1 reviews | Active since Nov 2016

25 Jul 2021, 09:11

Announcing me as a winner of a competition and then a day later stating they made a mistake

Don’t believe anything Samsung says

They send you an email - after you did a review on their products - congratulating you that you have won a prize from completing that survey. They request your details and delivery address and everything, only for them to send you an email 2 days later saying “OOPS, SORRY WE MADE A MISTAKE”

That just doesn’t cut it.

Samsung - you told me I won a prize. You got my personal information from me - a good thing I gave you my office address and not my home address -If you can lie about me winning a prize, God knows what you could have done if you had my home address.

This is against the Consumer act as well as against the competition act.

This is false advertising and the fact that you falsely extracted my personal information from me, is against the POPI act aa well

Samsung you are *****

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply26 Jul 2021, 07:54
Official
Dear Lindy

You received an email from us congratulating you on winning with Samsung – Subject: “Congratulations you are a Winner!!!!”. Please accept our sincere apologies as the email was sent to you in error.

The Samsung Team
SS