Angry and unsatisfied client

Im very very dissatisfied and disappointed in vodacom, of being a valued client all my life.. Tried to upgrade my phone for the past 5 months and finally they logged it onto the system last week.. Promising I would receive it by latest Monday, its now Thursday.. And have to fight their choice of courier too now! Rude lady who slammed the phone in my ear.. So if u want to have a leading network provider I would most definitely warn you on vodacom's service.. There's also not one person who are able to sort things out via telephone, I believe that's why everything's telephonic so you don't have someone to meet face to face.. Rather look for something else.