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Hennie B
1 reviews | Active since Oct 2019
30 Mar 2022, 14:10
Android Auto on Samsung Galaxy S22Ultra not working
I have just received my new Samsung Galaxy S22 Ultra mobile phone and it is apparent that the Android Auto feauture to access Google Maps through the phone is not working at all.
The issue boggles the mind that the company launches a new product (i.e. there premium model) and certain functionalities are not working. Certain Samsung's in-store staff (as well as the mobile networks - MTN and Vodacom) know about the problem but have no solution, apart from "one should wait for systems upgrades"!
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Samsung South Africa's replyOfficial
30 Mar 2022, 14:13Good day Hennie,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply30 Mar 2022, 14:13
Official
Good day Hennie,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM