AJ
Amiel J

1 reviews | Active since Mar 2009

25 Jan 2016, 10:31

And now?

Hi, I have this ref no but when I call *** no one know can locate it: ***.<br> <br> Who can i speak to about my complaint? I have the job card no: 166 252<br> <br> Oh, they werent aware that I had to bring in the unit to be assessed and want to charge a R200 fee on collection.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply25 Jan 2016, 10:54
Official
Hello amjza,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Regards

Samsung S.A