Amazing Service by Ntokozo Masina

Item: Samsung South Africa
Rating: 5
Author: Molefi L

I was struggling with the website. A very polite and kind guy by the name of Ntokozo Masina called me. Not only did he help me to pick the right Microwave for my needs, He helped to get a significant discount. he was patient and even stayed so we can complete the sale. amazing service by him.

Helpful (0)

Replies (3)

Samsung South Africa's replyOfficial

31 Aug 2023, 09:38

Good day Molefi,

Thanks for the awesome review

We are happy to hear about the service Ntokozo Masina has provided to you, we will share your feedback with him and the entire service team.

We really appreciate you taking the time out to share your experience with us.

Kind Regards,
Samsung ZA
^NM

Samsung South Africa's reply31 Aug 2023, 09:38

Official

Molefi L's updateReviewer Update

31 Aug 2023, 09:41

thanks. however please look at making your website more user friendly, it looks good but its not the best shopping experience, I almost did not buy due to that.

Molefi L's update31 Aug 2023, 09:41

Reviewer Update

thanks. however please look at making your website more user friendly, it looks good but its not the best shopping experience, I almost did not buy due to that.

Samsung South Africa's replyOfficial

31 Aug 2023, 11:14

Thank you for the feedback, we'll get the team to look on that .^NM

Samsung South Africa's reply31 Aug 2023, 11:14

Official

Thank you for the feedback, we'll get the team to look on that .^NM