ALWAYS ON FREE SUBSCRIPTION

I PURCHASED A SAMSUNG S7 EDGE ON THE SAMSUNG S7 LAUNCH AT VODACOM BROOKLYN ON 11 MAR 16. ON PURCHASE I CONFIRMED THE 1 GB FOR 12 MONTHS FREE DATA AS A SAMSUNG CELL PHONE OWNER AND REQUESTED THE SET UP TO BE DONE BY THE VODACOM REPRESENTATIVE. HE REFERRED ME TO THE SAMSUNG REPRESENTATIVE FROM SAMSUNG SA RESPONSIBLE FOR THE LAUNCH OF THE NEW S7 EDGE AND ENQUIRED AS TO THE FREE 1GB DATA PER MONTH FOR 12 MONTHS ON THE PURCHASE OF THE PHONE. THE REPRESENTATIVE OF SAMSUNG DOWNLOADED THE ALWAYS ON APP AND COULD NOT GET ME REGISTERED ON THE SAMSUNG/ALWAYS ON DATA BASE. I RETURNED THE NEXT DAY TO THE VODACOM STORE BROOKLYN AND AGAIN THE PHONE COULD NOT BE REGISTERED ON THE DATA BASE.<br> I PERSONALLY REPORTED THE COMPLAINT TO VODACOM AND TO THE ALWAYS ON HELP DESK. AFTER MANY FRUITLESS TELEPHONE CALLS I WAS INFORMED THAT SAMSUNG DID NOT RENEW THE CONTRACT WITH ALWAYS ON AND ALL SAMSUNG PHONES PURCHASED AFTER 1 MARCH 2016 WILL NO LONGER QUALIFY FOR THE FREE 1 GB PER MONTH FOR 12 MONTHS.<br> THIS WAS A SHOCK TO ME AS IT WAS PART OF THE PURCHASE AGREEMENT. THUS MY PURCHASE A SAMSUNG. I HOPE SAMSUNG SA IS INFORMING THE PUBLIC BEFORE THEY CONSIDER PURCHASE A SAMSUNG CELLPHONE PRODUCT.