SM
Sibongile M

1 reviews | Active since Nov 2019

06 Oct 2022, 23:01

ALL THEY CARE ABOUT IS MAKING A SALE, WHETHER YOU ARE HAPPY WITH THE APPLIANCE - THEY DONT CARE!!!!!!!!!!!!!

All they care about is making a sale, whether the appliance is working/ dented they dont care.

ONCE THEY'VE MADE MONEY OUT OF YOU, THATS ALL THEY CARE ABOUT!!!!!!!!!!

I bought a fridge and got it delivered with a RUSTY DENT and a scratch, Ive been begging them to exchange it but they keep telling me stories.

They are the worst in the universe seriously.

I regret buying from them. never again!!!!!!!!!

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply07 Oct 2022, 08:15
Official
 Good day, Sibongile,
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
Samsung ZA
;^JL