All I got was a charger cable

So I purchased a z fold 4 on 1 September 2022(was basically told by the samsung rep that I was the first person in Cape Town to get the device, and he even took pictures lmao!). I basically got nothing with this device. The promotions as promised, nothing. I mean people are buying entry level samsungs and getting free buds (I was supposed to get a r2000 voucher, but nothing) It took them 3 weeks to sign me up as a Samsung user, where I was literally forced to open a new email account as my email address could not be registered on their system(nobody could tell me why either). I was planning on using the r2000 voucher(as promised) to purchase a cover and charger, as this is also not included with the device, but as it's been more than 3 months already, I was forced to buy these out of my own pocket... I have been sending emails throughout these months, as I have been promised feedback, yet I always had to be the one to contact them first, and now eventually I am told that my email address does not qualify for the promotion, as it was limited and I did not sign up for the leading promotion before the phone was launched. 2 things: 1. If I was the first person to get the phone, literally the same morning that the phone was released in SA, nationally, how much quicker should I have gotten the device? 2. I obviously did not sign up during the launch with this 2nd email account, as I only created it due to a technical issue on Samsungs side, but I did however sign up with my private email, as I was actually excited to get this phone... So basically I bought the top of the range samsung phone, been experiencing so called technical issues from samsungs side with my samsung membership from day 1, and still they are not willing to make up for it. All that I got with this phone was the charger cable which was inside the box(lmfao!), and 3 months of extremely bad customer service.... If I could rate 0 stars, I would....