ALL EXCUSES :( NO RESULTS :(

Renewed my contact on 7 Feb 2016. Within a month my Samsung S6 cell phone died. I called the company where I got the cell phone and was told to take the phone to Samsung Repair Centre in Constantia Park.<br> At the repair centre I was accused of having dropped the phone. 3 Days later I was sent a message to say the phone was \fixed\". I picked up the phone and was told the technician said I should charge the phone as the battery was flat! So now I was stupid too!!! I took my phone and contacted the head office. I was put through to the VOC DEPT and was told to take the phone back to the repair centre and ask them to log an exchange. 2 Days later they called me to tell me they are not exchanging the phone because the technician says it is the charger! That is *******! I have tried charging it with various Samsung chargers.<br> The phone is faulty! I would not have brought the phone in to repair if it needed charging!!!"