Again poorest service

Item: Samsung South Africa
Rating: 1
Author: Guy P

<p>Again poor service. Was contacted weeks ago regarding complaint and nothing since then. ********** 397. Maybe I get a third reference and nothing again. Would like a formal response in writing please. </p>

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Replies (1)

Samsung South Africa's replyOfficial

11 Aug 2017, 16:15

Dear Guy,

Please note your query has been escalated to our Voice of customer team for review.

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA

Samsung South Africa's reply11 Aug 2017, 16:15

Official

Dear Guy,

Please note your query has been escalated to our Voice of customer team for review.

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA