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YE

1 reviews | Active since Nov 2022

29 Nov 2022, 09:04

After sales service

Terrible after service problem was resolved after many phone calls 7 weeks after 1st reporting problem

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Replies (2)

Samsung South Africa's replyOfficial

29 Nov 2022, 09:06

Good day, Yusuf,

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.

We have noted your concerns and we are currently investigating the matter further.

Your complaint has been assigned to our escalations department and we will be in contact with you.

Kind Regards,

Samsung ZA

;^NP

Samsung South Africa's reply29 Nov 2022, 09:06

Official

Good day, Yusuf,

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.

We have noted your concerns and we are currently investigating the matter further.

Your complaint has been assigned to our escalations department and we will be in contact with you.

Kind Regards,

Samsung ZA

;^NP

Samsung South Africa's replyOfficial

30 Nov 2022, 09:47

Dear Yusuf,

Thank you for posting your comment

We do apologize for the inconvenience and undue frustration, this has caused.

Your feedback is the utmost importance to our services, performance and business.

Your input helps us to define that experience. We value your feedback!

Kind Regards,
Samsung ZA
;^MN

Samsung South Africa's reply30 Nov 2022, 09:47

Official

Dear Yusuf,

Thank you for posting your comment

We do apologize for the inconvenience and undue frustration, this has caused.

Your feedback is the utmost importance to our services, performance and business.

Your input helps us to define that experience. We value your feedback!

Kind Regards,
Samsung ZA
;^MN