BF
Ben F

1 reviews | Active since Feb 2015

24 Feb 2015, 14:17

After 3 repairs they are still not interested....

I have bought a Samsung Galaxy Tab 3from the Samsung store at Fourways Crossing. When the tablet is working it is an absolute pleasure, and I proceeded to do my banking, Watsapp, email etc. all on this whilst I travel during the day. This is of course when it is working... What the good folks at Samsung never told me is that when the battery goes flat, the tablet has to go to one of their \Care Centers"for a \""Shock Boost\"". This has now happened 3 times in the last two 2 mths. Every time I have to travel to Constantia Kloof from Fourways"

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Replies (1)
Samsung South Africa
Samsung South Africa's reply25 Feb 2015, 08:39
Official
Hello bendelta,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards
Samsung SA