1 reviews | Active since Jun 2014
ADH - Smart Swap - Loan Phone
<p>Samsung should NOT sell there products with false promises. Many users purchase there premium products due to the premium service advitised, however they do not live up to there promise. I bocked my S6 edge in for repairs. On there website they clearly state that a loan phone will be provided. However on contacting them multiple times, they say they do not have any devices available. </p>
Hi Ziyaad
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Ziyaad
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team