ADH not the standard as promised

I recently got in contact with Samsung to make use of ADH on my SGH S5 which was collected by the courier in order to fix my broken screen. At time of sending I also informed them that my camera's glass was cracked and I only needed a screen replacement.<br> <br> As per AHD terms and conditions I was given a loan head set in order to make use of while my current unit was sent for repairs. I waited 3 months for months for them to send back my device. WHEN I GOT IT BACK IT WAS IN A FAR WORST CONDITION THAN WHAT I SENT IT AWAY AND THE SCREEN WASNT FIXED. I am not impressed at all cause this shows the bad workmanship of Samsung and the ADH policy and I for one would always have something negative to comment as nothing was done. If this is how things are done I will never ever purchase a device again.<br> <br>