SS
Sunjith S
1 reviews | Active since Jun 2012
09 Feb 2016, 19:25
Abysmal customer service
reference number:***. <br> <br> I would like to categorically state that NO senior services executive nor any representative from Samsung has contacted me as claimed by the updated response to my original complaint dated 09-02-2016. <br> <br> I would suggest that you employ honest and competent personnel within your orgnaisation.<br> <br> Not impressed!!!!<br> <br> <br> Regards<br> <br> Samsung South Africa<br>
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Samsung South Africa's replyOfficial
09 Feb 2016, 19:34Hello Sanzero,
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number ***
Kind Regards
Samsung Team
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number ***
Kind Regards
Samsung Team
Samsung South Africa's reply09 Feb 2016, 19:34
Official
Hello Sanzero,
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number ***
Kind Regards
Samsung Team
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number ***
Kind Regards
Samsung Team