absolutely NO service by Samsung Smartcare service Centre Park Lane Century City

Dropped off a watch for repair 9 weeks ago! After numerous attempts to phone a number listed on my VIP pass, the phone rings until I get disconnected! I also emailed numerous times only to receive the standard email response "thank you for contacting unitronics, we have received your email and our team will revert with feedback to your request shortly"

I am still waiting for an update on my watch repair some 9 weeks later! Refer to their fancy website which states: "The kind of service you only ever dreamed of" ! laughable!