Absolutely NO Samsung support

<p>Good day</p> <p>I had a SamsungS7 edge The phone was ****** in an armed *******. I got a phone from a friend of mine...a sealed Samsung S7 edge .He got the phone from MTN but I am on Vodacom. My screen is damaged and I need it repaired. For the past 2 months I have been chased back and forth. MTN wont help - it was not on the MTN network and I have no MTN accounts and they are not prepared to give me a copy of the document SAMSUNG requires to prove issue date. Vodacom wont assist because the phone came from MTN. I went to Samsung at The Grove, they wont help because they want the invoice from MTN. Back to MTN they want the original phone number and a lot of other details that the original owner cant help me with. PLEASE this is disgusting! Its a SAMSUNG phone. Surely you have record of it and SURELY your customers should not be subjected to this run around. How do I get the warrWARRANTY SCREEN REPLACEMENT ON THIS PHONE! This run around you give your customers is disgusting!</p>