1 reviews | Active since Jan 2017
Absolutely disgusted in what you call customer service!!!!
<p>Once again im having to re-write my story because no one has called me sicne my last complaint on Tuesday. It Thursday today!! I call buy and get number and im told i cannot be assited by a supervisor or a manger because they ALL busy, really? they all not available... i asked the agent Zubair for them to give me a call back but all he says is that documents were received. That is not what im asking for!!! Im asking for a damn manager or supervisor to call me urgently and not next week, TODAY !!!!</p>
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
