GC
Gwenda C
1 reviews | Active since Oct 2020
13 Mar 2026, 10:39
Abominable phone repair service from Samsung
Took my phone to the Samsung Service Centre in Morningside, Johannesburg on Monday for repair. Today - Friday - discover that it hasn't yet been given to a technician as they have been checking to see if it is blacklisted! For five days!!!
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Samsung South Africa's replyOfficial
13 Mar 2026, 10:41Good day Gwenda
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply13 Mar 2026, 10:41
Official
Good day Gwenda
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM