A70 Samsung New Mobile Phone

I have been using Samsung for a while now and I will say the A70 of Samsung is the worst experience so far. I bought an A70 worth R7500 cash at the Samsung shop in Sandton Mall, South Africa during black Friday 29 November 2019. it’s not even up to 2 months since I bought the phone but am experiencing problems with the phone not going on sleep mode and the screen flickers when power is on 10%. I took the phone to one of the Samsung customer care centres to find out what the problem was. They formatted the phone, reset everything and the day I collected the phone at night I plugged it on charge with the Samsung original charger that came with the phone unfortunately in the morning the same problem started. I went back to the customer care they checked and said the screen was the problem and it was replaced. I took the phone and was busy using it that same day unfortunately again the same problem started the following day in the morning and I still took back to the customer care with the charger this time around thinking the charger was the problem and one of the agents confirmed that it’s the appropriate charger for the phone. They assessed the phone again and said they must change the motherboard of the phone. After doing so I collected the phone same day I was using it but didn’t put it on charge because I wanted to see if the phone will flicker when its below 10% power and to my greatest surprise the same problem started again it doesn’t go on sleep mode and it kept on flickering. I went to the customer care and told them I do not want the phone repaired anymore. I was thinking such a phone like the New A70 of Samsung for the price of R7500 will last long and not give me hard times, but I can see its not the case. I bought the phone for that amount to have peace of mind and not stress and i will appreciate if a refund or a brand new Samsung A70 is been given to me. #SamsungSADoSomething