tT
thabangmatsela T

1 reviews | Active since Aug 2016

03 May 2022, 08:27

a whole month since I requested a refund

Its been a whole month since I requested a refund, I have tried all channels to get my matter escalated. I will never ever buy anything from Samsung online store. what a terrible company.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply03 May 2022, 09:12
Official
Good morning Thabang,

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Kind Regards, 
SamsungZA
:^SS