a week for a worse off phone

Good day.<br> <br> Please see attached the service quality check card and the service order sheet. <br> <br> Phone was booked in for the following issues. <br> <br> 1. Getting hot while charging<br> <br> 2. Getting hot while in use (phone call or internet)<br> <br> 3. Battery life not good. Lasting only 4 hours on full charge. Now its even worse. <br> <br> 4. Phone freezes up and pops up with screen saver back ground and afyer about 1 minute goes back to normal opperation. <br> <br> 5. Looses signal or just dropps calls or goes out of applications while still busy on them.<br> <br> Hope I get a speedy reply or this is going to hellopeter.com and media. (13/02/2015)<br> <br> <br> Got a call yesterday (16/02/2015) to say I need to take my phone back to Samsung in order for them to re assess my phone and repair a just repaired phone again. <br> <br> <br> I requested the woman to send me a confirmation e mail about our discussion as referral letter with all the other documents. Nothing has been done and no follow up or return e mail.<br> <br> It seems I am pushed to a point were I will be taking this matter to the printed and online media and if still no joy then go to small claims court. Seems Samsung just dont give a damn about the clients