MGnC
Michelle Goosen nee Carolan
1 reviews | Active since Sept 2014
05 Jul 2017, 07:28
A month later, still no part?!
<p>A month ago my washing machine stopped working, turned out the element needs to be replaced. How long does it take to get the part??? Or has been 4 weeks, still waiting???</p>
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Samsung South Africa's replyOfficial
05 Jul 2017, 07:59This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
Samsung South Africa's reply05 Jul 2017, 07:59
Official
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA