1 reviews | Active since Jun 2019
A Brilliant Phone With One Unbearable Flaw: A Samsung S24 Ultra Review
Samsung has truly outdone itself with the Galaxy S24 Ultra. From its incredible camera system to the buttery-smooth performance and the stunning, vivid display, this phone is a technical marvel. It's a device that feels premium in every aspect and handles anything you throw at it with grace and speed. The built-in anti-reflective coating on the screen itself is a game-changer, making outdoor use a joy and setting a new standard for smartphone displays.
However, the reality of owning this brilliant device is overshadowed by a single, critical flaw: the difficulty in finding a decent screen protector that doesn't ruin the experience. The main selling point of the phone’s display—the anti-glare feature—is nearly impossible to preserve.
For a long time, the only anti-glare screen protector on the market was a plastic film that, while effective at first, was a poor long-term solution. What was once available in a pack of two for around R300 on launch has now become a rare and expensive commodity. It's nearly impossible to find, and when you do, it often costs R600 for a single protector that scratches easily and loses its effectiveness within a few months.
It's a perplexing and frustrating situation. The anti-reflective glass on the phone is one of its best features, yet Samsung has failed to provide a first-party, durable glass screen protector that complements it. It feels like a massive oversight for a premium device. Why spend so much on a phone with an amazing screen if you can't properly protect it without negating its key selling point?
Ultimately, the S24 Ultra is a phenomenal piece of technology, but it's a phone that's impossible to maintain in pristine condition without accepting a major downgrade to its display. It leaves users in a difficult position: risk scratching a beautiful screen or cover it with a flimsy, overpriced, and often-scratched film. For a flagship device, this simply isn't good enough.
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Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
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