BS
Bilal S
1 reviews | Active since Oct 2013
21 Jul 2015, 10:38
8th report. Still refuse to fix what they broke
Its almost 3 months. I still haven't received my phone. They refuse to fix my phone that they damaged while repairing it. Please dont reply and lie that someone is in contact with me. No ONE contacted me yet ! Send my broken phone back its fine. God will handle you *****'s.
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Samsung South Africa's replyOfficial
21 Jul 2015, 16:43Hello Bilal Suliman,
We thank you for your comments.
We believe that one of our Customer Services Executive has been in contact with you and discussed your concerns in detail.
Please accept our sincere apologies for the overall inconvenience and frustration caused.
Kind regards
Samsung SA
We thank you for your comments.
We believe that one of our Customer Services Executive has been in contact with you and discussed your concerns in detail.
Please accept our sincere apologies for the overall inconvenience and frustration caused.
Kind regards
Samsung SA
Samsung South Africa's reply21 Jul 2015, 16:43
Official
Hello Bilal Suliman,
We thank you for your comments.
We believe that one of our Customer Services Executive has been in contact with you and discussed your concerns in detail.
Please accept our sincere apologies for the overall inconvenience and frustration caused.
Kind regards
Samsung SA
We thank you for your comments.
We believe that one of our Customer Services Executive has been in contact with you and discussed your concerns in detail.
Please accept our sincere apologies for the overall inconvenience and frustration caused.
Kind regards
Samsung SA