MR
Martin R
1 reviews | Active since Oct 2025
27 Oct 2025, 18:03
**** **** ****
**** **** ****!!! I took out a new contract phone at Vodacom on Black Friday 2024. I was supposed to get promotional accessories with the phone. Its almost Black Friday again and to this date I have not received so much as an email with any updates whatsoever. When enquiring at the Vodacom shop the response is always the same.. We are waiting on updates from Samsung.
Dont fall for these promotions. The only take your money and Vanish afterwards. This is absolutely disgraceful!!!
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
27 Oct 2025, 18:04Good day Martin
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply27 Oct 2025, 18:04
Official
Good day Martin
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM